Introduction

DB Digital respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website (www.dbdigital.co.za) and informs you of your rights under the Protection of Personal Information Act (POPIA).

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The Data We Collect About You

We collect the following personal data through our contact forms:

• Your name and surname

• Email address

• WhatsApp Number

• Any enquiry message you may submit

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How We Use Your Personal Data

Your personal data is used exclusively for the following purposes:

• Responding to your enquiries.

• Providing services or information you have requested.

We retain your data for up to 24 months after your last interaction with us for auditing and service improvement purposes. Once the retention period has expired, your data will be deleted or de-identified.

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Cookie Policy

Our website uses cookies to enhance your experience, analyse website performance, and track web analytics metrics. By using our website, you consent to the use of cookies in accordance with this policy.

Types of cookies used include session cookies, persistent cookies, and analytics cookies. These cookies help us understand user behaviour and improve website functionality.

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Our Security Measures

DB Digital implements robust security measures to protect your personal data, including:

• SSL encryption to secure data in transit.

• Regular audits every 6–12 months to assess security systems.

• Access control with secured login credentials and limited administrative user roles.

• Additional security measures provided by Wix, such as compliance with PCI DSS, data encryption (AES-256), and continuous threat detection.

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Your Rights Under POPIA

As per POPIA, you have the following rights regarding your personal data:

• The right to be informed about the collection and use of your personal data.

• The right to access your personal data.

• The right to correct inaccuracies in your personal data.

• The right to erase or restrict the processing of your personal data in certain circumstances.

• The right to object to the processing of your personal data.

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Exercising Your Rights

To exercise your rights, please contact Daniel Bresler via email at daniel@dbdigital.co.za. Submit your request through the secure contact form using Google reCaptcha verification. Requests must include a certified copy of your ID for identity verification. We will acknowledge receipt of your request within 24 hours and aim to fulfil it within 5–7 business days. Certified ID copies will be deleted once the request is processed.

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Data Breaches

In the event of a data breach, DB Digital will:

1. Make an urgent preliminary assessment of the breach.

2. Take immediate steps to contain the breach and recover lost data.

3. Notify the Information Regulator if the breach poses risks to data subjects.

4. Notify affected data subjects promptly if there is a high risk to their rights.

5. Record the breach and measures taken to mitigate it in the data breach register.

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Third-Party Sharing

DB Digital does not share personal data with third parties. Should data sharing become necessary in the future, all third parties will be verified for POPIA compliance before any data is shared.

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Disclaimers

While DB Digital implements strong security measures, no Internet transmission is entirely secure. We absolve ourselves of liability for malicious attempts to circumvent our security measures.

We are not liable for breaches caused by third-party platforms or unavoidable events outside our control.

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Changes to This Privacy Policy

We may update this privacy policy periodically. Updates will be published on this page. Please check back to ensure you are informed of any changes.

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Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at daniel@dbdigital.co.za.